Customer Complaints Process
If you're unhappy with our service, we want to hear from you. At SBS Bank, we pride ourselves on our exceptional customer service. As a valued customer, you deserve the very best from our dedicated team and we're committed to ensuring you receive it.
If you think we've made a mistake and would like to make a complaint, we'd like to hear from you so we can rectify any issue and continue to provide you with the service you expect from SBS Bank.
We have a range of options for you to contact us: