It's The Way We Make You Feel!
We believe that you deserve the very best in customer service and that speaking directly with a person in New Zealand on the other end of the phone is becoming more of a rarity in this day and age. You can rest assured we will not be moved and will never move our Contact Centre offshore.
Our dedicated SBS Bank Contact Centre team members each undertake an intensive three-month training programme to ensure they can meet your needs efficiently and effectively.
When you call, our staff are committed to providing you with a listening ear and the knowledge and trouble shooting skills to ascertain your customer needs. There's no time limit on our calls - we are here to help!
We are extremely proud of our specialised team and their ability to provide our customers with quality and personal service. You can call the Contact Centre on freephone 0800 502 442 (+64 3 211 0700 from overseas) and they will be happy to assist you with your banking needs.
At SBS Bank we believe outstanding service is a pleasure you can afford.